Refund Policy
Eligibility for Return:
Products must be returned within
30 days
from the date of purchase.Only
unopened
and
unused
products are eligible for return. The product must be in its original packaging, with all seals, tags, and packaging intact.To initiate a return, you must provide proof of purchase (e.g., order confirmation or receipt).
How to Return:
Contact our customer service team at [your contact email/phone number] to request a return authorization and obtain instructions for returning the product.Ship the unopened product back to us at the address provided by our team. Please ensure the product is securely packed to avoid damage during transit.You will be responsible for covering return shipping costs unless the return is due to an error on our part or a defective product.
Refunds:
Once we receive and inspect the returned product, we will issue a refund to the original payment method.Refunds will be processed within
5-7 business days
after receiving the returned product.Please note, shipping charges are non-refundable unless the return is due to an error on our part.
Non-Returnable Items:
Opened productsProducts marked as non-returnable or final saleGift cards and downloadable digital products
Exchanges: At this time, we only offer refunds for returns. If you wish to exchange an item, please return the product and place a new order for the desired item.
Damaged or Defective Products: If your product arrives damaged or defective, please contact us immediately, and we will provide a replacement or full refund at no extra cost to you.